Queenstown Lakes District is a breath-taking destination nestled on the shores of Lakes Whakaitpu and Wanaka and surrounded by majestic mountains, making it one of the most picturesque places in the world. Known as the Adventure Capital of New Zealand, the district offers an exhilarating array of outdoor activities all year round.
Queenstown Lakes District can experience flooding, storms, earthquakes, snow, infrastructure failure, space weather and lake seiche.
For more information about hazards in the Queenstown Lakes district, visit Otago Regional Council's natural hazards portal
Being prepared to look after yourself during an emergency will help you, your family and community through times of disruption.
If life or property is at immediate risk, always call 111.
If you need assistance during an emergency, your first point of contact should be family, friends, neighbours, work colleagues, or those immediately around you wherever you are.
During an emergency, information will be available through several channels from Queenstown Lakes District Council and Emergency Management Otago.
When an emergency affects the district, Queenstown Lakes District Council will provide information to the community and visitors through a variety of channels, including their website and Facebook pages.
The Council may use traditional media channels like radio and local newspapers to share information if available.
Sign up to Otago Gets Ready to receive alerts.
More FM - 92 FM
The Hits - 90.4 FM
Newstalk ZB - 89.6 FM
RNZ National - 101.6 FM/1134 AM
Radio Central - 96.0 FM
Radio Wanaka - 92.2 FM
More FM - 99.4 FM
The Hits - 96.2 FM
RNZ - 101.0 FM
Newstalk ZB 90.6 FM
Leave home only if you are in immediate danger or if you are officially advised to.
Stay inside (unless you are advised to evacuate) if there is a chemical or gas disaster or a storm. Listen to the radio, look at online media channels or TV for information. If the power is off, you can use a radio app on your phone, a solar or battery powered radio or your car radio.
If you need to evacuate, secure your home as though you were going on holiday and turn off power, water, and gas. Ensure each adult in your household knows how to turn these off.
Evacuate if there is:
No one knows a community better than those who live in it!
Community Response Groups are a team people in your area who are trained to open and run a Community Emergency hub. They work with Emergency Management Otago to develop community response plans by the community, for the community. They are a great way for the community to come together, discuss and outline how they plan to respond and keep each other safe during an emergency event.
To ensure that Community Response Groups have the capability to activate, training can be provided by Emergency Management Otago to cover:
• Community Emergency Hub operations.
• Health and safety requirements
• Status reporting and radio communications.
Contact your local Emergency Management Advisor for further information on creating a community response group for your area or to join an existing one.
Emergency Management Otago works with communities across Queenstown Lakes Districts to develop capability and resilience within each community so that they can prepare for and respond to emergencies.
Together we have created a series of community resilience guides. These are living documents and are a short, ready-reference guide with information about local hazards and practical tips for preparedness.
Arrowtown Community Resilience Guide
Arthurs Point Community Resilience Guide
Gibbston Valley Community Resilience Guide
Glenorchy Community Resilience Guide
Jacks Point Kelvin Peninsula Community Resilience Guide
Kingston Community Resilience Guide
Lake Hawea Hawea Flat Community Resilience Guide
Luggate Community Resilience Guide
In an emergency
If there is a threat to life or property, dial 111 for emergency services
Where to find information
Queenstown Lakes District Council Facebook
Queenstown Lakes District Council Website
Contact Queenstown Lakes District Council
Phone - Queenstown: +64 3 441 0499
Phone - Wānaka: +64 3 443 0024
Email: services@qldc.govt.nz
EMERGENCY MANAGEMENT
For general inquiries about civil defence or being part of a Community Response Group, contact:
Craig Gibson
Emergency Management Advisor (QLDC)
Craig.Gibson@otagocdem.govt.nz