Emergency Management Otago is supporting the national response to the COVID-19 pandemic. We are now at Alert Level 1.
At Alert Level 1, everyone can return without restriction to work, school, sports and domestic travel, and you can get together with as many people as you want.
For more information visit www.uniteforrecovery.govt.nz
From 1 July support for foreign nationals will be provided by the New Zealand Red Cross who are working with the Department of Internal Affairs (DIA).
The Visitor Care Manaaki Manuhiri project will provide temporary, in-kind assistance to eligible people to help meet basic needs such as food and accommodation.
People in New Zealand who are on temporary visas may be eligible for this support, if they meet the criteria detailed by the Department of Internal Affairs:
For more information or to apply visit https://foreignnationals.services.govt.nz/ or freephone 0800 RED CROSS (733 276)
COVID-19 has changed how many of us live and work in Otago. It’s been an uncertain time and it’s OK to ask for help. There are a number of temporary visa holders in New Zealand who want to return to their home countries but have been unable to do so because of COVID-19 international border restrictions.
There are people and agencies able to support you. Whether its help paying for the essentials or just someone to talk things over with, a range of advice, help, or support is available.
If there is a health emergency call 111 immediately.
If you can’t speak to your doctor, or you do not currently have a doctor, call Healthline for free advice and information – 0800 611 116.
The Healthline team are specialists in assessing and advising over the phone. They can arrange to talk with you in your language. When your call is answered, say you'd like an interpreter and the language you’d like to speak in.
For mental health advice free call or text 1737 at any time.
1737 is available 24/7 with trained mental health counsellors. They can arrange to talk with you in your language.
When your call is answered, say you'd like an interpreter and the language you’d like to speak in. Free call or text 1737.
If you need help with financial assistance please ring Work and Income on 0800 559 009. The MSD Helpline is available 7am-6pm (Mon-Fri), 8am-1pm (Sat), Sun closed.
You can also visit or call:
https://my.msd.govt.nz/ (Food grant & benefit app)
0800 552 002 (Seniors 65+)
0800 88 99 00 (Students)
The MSD Helpline is available 7am-6pm (Mon-Fri), 8am-1pm (Sat), Sun closed.
If you're from overseas the New Zealand Red Cross who are working with the Department of Internal Affairs (DIA). For more information or to apply visit https://foreignnationals.services.govt.nz/or freephone 0800 RED CROSS (733 276)
If you have immediate needs for food, contact a local foodbank. A list of Otago foodbanks is available: https://www.foodbank.co.nz/otago
If you need help meeting your accommodation costs (e.g. rent, power or gas) help may be available.
How you access this depends on where you are from.
New Zealanders should in the first instance contact Work and Income New Zealand www.workandincome.govt.nz
If you're from overseas the New Zealand Red Cross who are working with the Department of Internal Affairs (DIA). For more information or to apply visit https://foreignnationals.services.govt.nz/ or freephone 0800 RED CROSS (733 276)
If you’re looking for work or have a vacancy that needs to be filled contact Work and Income New Zealand https://www.jobs-during-covid.workandincome.govt.nz/hello or call: 0800 779 009 (Job Seeker’s line)
You can also try the Work for Seasons website https://worktheseasons.co.nz/hello for information about seasonal job opportunities that may be available.
Go with Tourism also assists 1:1 and with redeployment of tourism workers to opportunities across all sectors / NZ regions www.gowithtourism.co.nz
If you’d like advice on your rights as an employee contact Employment NZ www.employment.govt.nz or call: 0800 20 90 20
If you think your employer is receiving the wage subsidy and not passing it on, you should talk to your employer in the first instance. Ask your employer if they listed your name on the application, as they can apply for the subsidy for some or all of their employees.
If you can’t find out from your employer whether you were included in their application, you can check with the Ministry for Social Development. https://msd.govt.nz/form/msd/govt/nz/form.req2?requestType=wage-subsidy-payment-employee-information-request
If you have talked to your employer and: